Reviews


Local Reviews

Rated 4.8 out of 5 stars based on 39 customer reviews

Map of Asheville, NC

Great everything




All I can say is wow! These guys are courteous, well mannered, super fast, tidy, timely and what else can I say? I would highly recommend them to anyone needing roof work period.


Map of Asheville, NC

Great Service, Product, and Warranty





Map of Fairview, NC

Super helpful and friendly service beginning to end




Estimate was timely with well put together inspector. Fair price with great warranty! Bent over backwards to help us arrange payment through a third party. Overall friendly, professional, and accommodating. Will be recommending.


Map of Marshall, NC

owner




Hard working roofing crew. Site Foreman Curran was very diligent and professional.


Map of Asheville, NC

Would recommend Balken




The roof looks great and no longer leaks. All the people I dealt with at Balken were easy to work with and professional. The cost was much more than I had planned for but I realize there were other repairs needed to the roof other than just shingles. The job was finished quickly and I would recommend Balken to my neighbors . Thanks, Lee CombsI


Map of Asheville, NC

Highest Quality Work!




Balken Roofing always does a fantastic job. You can see examples of their work all over town.


Map of Asheville, NC

new roof




Very strong communication from start to finish. They were excellent in adjusting their schedule to assist in getting our new roof completed prior to the holidays. They have a first-rate team and are fun to work with. The quality of their work was great - as was their clean-up.


Map of Hendersonville, NC

Great service, workmanship and price




Your team was excellent all the way around. From the estimate to the scheduling to the actual work. You did what you said you'd do, when and how you said you'd do it. That's too rare these days.


Map of Asheville, NC

pricey but did the job quickly




The work was done promptly. I won't know if it was done well until it rains but it seemed like a good job. The office refused to put the job address separate from the payers address. They seemed offended that I would want the bill made out correctly for taxes. If your job is in an office, 5 seconds of typing doesn't seem like it would be that hard.


Map of Black Mountain, NC

very professional and a very fair price




Came on time and wentvtp work immediately. We love our new roof.


Great workmanship, friendly service, professional crew





Quality work, good customer service




Replaced my old leaky gutters. Two very competent workers worked steadily all during the day to replace one section of water-damaged fascia board and install new gutters. They occasionally consulted with me on placement of the downspouts - which I appreciated. Both were very courteous and friendly. Very pleased with the work and they took my old gutters for recycling - again greatly appreciated. After the work was completed the crew cleaned up. Highly recommend this company and the family members who own and run it.


Extremely professional company!!!




Not only did they show up when they said they would but the work they do is second to none. Very professional staff, neat and safe jobsite, second to none. Would gladly recommend them to anyone.


Awesome Service, Product, and Outcome




Skylight installation and roof repair was exceptional - everything was completed in 2 days. Bob Balken and his crew were very courteous and efficient, and left my surroundings very clean and tidy. I couldn't be more pleased. I also appreciated the coordination services of Lauren and Heather Balken in getting on the schedule and follow-up confirmation before the date of installation. A wonderful Christian family and exceptional family business. Should I need skylight or roofing services in the future, I will definitely utilize Balken Roofing.


Great Pipe Boot Repair




The repair guys, Giovanni and his colleague (regret I didn't get his name) did a fantastic repair on all three pipe boot replacements. Gio is an artist in the gutter world. I also appreciated the extra time Steve took on his first visit to match my shingles since I didn't have any on hand. Since this job was only for repairs (under $1K) I wish the actual contract could have been written on-site when Steve first visited rather than having to go back through the main office. I understand if I was having full roof replacement--costing many thousands of dollars, a contract that large should be written at the office and emailed for signature. For smaller projects, though, contacting at the site might get customers on the schedule sooner. However, that slight inconvenience would NOT keep me from calling Balken Roofing again. For our home, this is our roofing company since I've used them before for a gutter repair (again, Gio did fabulous work on that earlier job also).


A+ for Balkan Roofing Company




Such a professional company from our first contact to the finished product!!! Our roof line was not a simple job plus 4 skylights and we were absolutely so please with the quality of work and the finished product. Chad, Heather, and Joe (our foreman) were top notch! The work crew worked so hard throughout and was the very best. We would highly recommend Balkan Roofing Company and their product to anyone plus they absolutely guarantee their work. A+


Barbara




The people that Balken Roofing sent to my home were very polite and knowledgeable. They worked continuously and cleaned up as they worked. I am very pleased with their workmanship.


Very Professional - Confidence in Work




Balken did a fantastic job and set our minds at ease with the investment. They stand by their work and are very professional. Would recommend them. Punctual, great team. Done in a day


Exceptional Service from start to finish




Highly professional crew, roofing able to be done earlier than expected, happy with price. Always friendly service on the phone and in person.


Roof Replacement




Very happy with service and quality of work.


Excellent service, great communication.




Balken Roofing has met our expectations for a professional and quality roofing contractor. The communication was great, the scheduling was timely, and the quality of the work was flawless.


Real cooperation - great job.




This is a repeat experience with Balken for a different house. Due to weather, tenant moving out and me not being local the scheduled date had to be changed several times. Throughout the whole process Balken worked with me to do the job when it fit the schedules. I will use Balken again when needed!


New roof





Excellent service




Balkan Roofing did such a wonderful job on my roofing project. They not only had to do new roofs for my house and cottage, but coordinate taking off the roof for the electrician to put wiring in an inaccessible area, and with the insulation to be blown in another area with no access. Chad explained how they could work with the other services and do their job. Steve was a wonderful job manager with a wonderful crew. They were unobtrusive, polite, helpful and excellent craftsmen. Plus they cleaned up immaculately each day. I am already telling all my friends how highly I recommend Balkan Roofing and will continue to praise them.


great service they did a great job





Superior in Every Way




We met with and received proposals from four roofing contractors and chose Balken for their guidance on shingle brands (the only contractor that sold both main brands), their price, the warranty and their reputation. We made the right choice. In addition, Heather worked with us on scheduling, as we were coordinating the timing of another house project and contractor. The communication, from the initial visit, to the estimate, phone calls regarding scheduling and on the day of installation was professional and clear - managing our expectations completely at every stage. Balken delivers more than they promise. A great product and service, but a level of professionalism that instills confidence. Highly highly recommended. Plus - our roof looks fabulous!


Great company to work with




Balken Roofing was great to work with from beginning to end. Everyone has been very responsive and the actual process went very well.


professional service, with pride





Very Good Service




After being put off for 2 months, Balken did everything it could to move my project up. My suggestion is to do a more accurate estimate of length of time for a project and figure in some weather delays. Overall, the workmanship was very good; clean-up was great; project was completed in a very timely manner.


Wonderful service!




Very professional workers. Showed up on time and did a fantastic job!!





Professional yet personable! Fabulous customer service from this company.


Excellent Service!!




Overall, our experience with Balken was outstanding! The minor issues that came up were addressed with professionalism and quickly. The clean up of the crew was amazing and all the crew members were pleasant to deal with. My compliments to A.J. as he kept the crew focused and knew without question what needed to be done! Heather, Lauren and Chad were also pleasures to work with! Great team, great product, and great service!


Very happy with service




The roofers did a great job and were very professional. They cleaned up all the debris. Lauren and Heather were very helpful.


Great Service; Top quality materials and craftsmanship; completely dependable




From the first meeting with Balken, we felt good about the company and was pleased that they were quick to answer any questions and resolve issues. The bronze colored metal roof is very complimentary to the style of the church and our members overall seem very pleased. The workers were skilled, dependable, and worked daily in extremely hot temperatures. Thanks to each of you, and may God bless. Benny Roberts & Gary Whitson, Building and Maintenance Committee


awesome service




workers are worth their weight in gold. Excellent pros and fast. Hope they receive a bonus/raise. Balken is blessed to have such outstanding workers. JOB WELL DONE!!:-)


Outstanding




I've never had better service from any company than I had with Balken. The estimator, the office personal, the workmen, were all exceptional. I appreciated the call letting me know when they would arrive, exactly what to expect, and when I should pay them. The workers left the area around my house cleaner than when they arrived, they were efficient and cheerful even though it was extremely hot and humid. This is really a family company, it seemed like half the folks I dealt with were Balkens and they wanted everything to be perfect. I know I could have gotten a cheaper roof, but you get what you pay for and every penny was well spent with Balken. I would recommend them to anyone in need of roofing or anything else they handle. Lea Stoll


Response from Balken Roofing:

Thank you so much for your positive feedback! We are happy that you are pleased and that you will consider us for any future roofing needs!


Great Job




Very clean and timely.


Response from Balken Roofing:

It was a pleasure doing business with you! We really appreciate the positive feedback!


Amazing, efficient, speedy workmanship.




This was such a pleasant experience. The crew was gracious, efficient in every way and the clean up afterwards was awesome! I've heard horror stories of roofers and some of the worst scenarios that we never encountered. I will recommend this company to everyone...I'll shout it from the rooftop (smile)


Response from Balken Roofing:

Thank you for choosing Balken Roofing for your roofing needs! We appreciate your business and your positive feedback! It was a pleasure doing business with you!


Exceptional service




Very knowledgeable company providing excellent installation of DiVinci product. Would highly recommend.


Response from Balken Roofing:

Thank you so much for choosing Balken Roofing for your roofing needs! We appreciate your business and your feedback. It was a pleasure doing business with you!


Sam W.

Sam W.

New roof for habitat for humanity in Asheville, NC #localroofingpros

Near Maxwell Rd, Asheville, NC 28805
Asheville, NC - New roof for habitat for humanity in Asheville,  NC #localroofingpros
Sam W.

Sam W.

New golden pledge roof installation from the best!

Near Viewcrest Dr, Hendersonville, NC 28739
Hendersonville, NC - New golden pledge roof installation from the best!
Sam W.

Sam W.

New roof in weaverville

Near Union Chapel Rd, Weaverville, NC 28787
Weaverville, NC - New roof in weaverville
Sam W.

Sam W.

New golden pledge installation in scenic swannanoa

Near W Buckeye Rd, Swannanoa, NC 28778
Swannanoa, NC - New golden pledge installation in scenic swannanoa
Sam W.

Sam W.

New roof in the heart of fairview!

Near Sharon Rd, Fairview, NC 28730
Fairview, NC - New roof in the heart of fairview!
Davis J.

Davis J.

Completed GAF Golden Pledge by Balken Roofing in Black Mountain NC

Near N Fork Rd, Black Mountain, NC 28711
Black Mountain, NC - Completed GAF Golden Pledge by Balken Roofing in Black Mountain NC
Davis J.

Davis J.

Beginning of a new Golden Pledge installation in Black Mountain by Asheville’s premierroofer, Balken Roofing

Near Beechtree Dr, Black Mountain, NC 28711
Black Mountain, NC - Beginning of a new Golden Pledge installation in Black Mountain by Asheville’s premierroofer, Balken Roofing
Davis J.

Davis J.

New Golden Pledge Installation underway in Black Mountain NC

Near Buckeye Cove Rd, Swannanoa, NC 28778
Swannanoa, NC - New Golden Pledge Installation underway in Black Mountain NC
Davis J.

Davis J.

Completed Golden Pledge Roofing Installation in Swannanoa NC by Balken Roofing. The only choice for residential roofing in WNC. Unless you want to waste your money and ruin your home.

Near Edwards Ave, Swannanoa, NC 28778
Swannanoa, NC - Completed Golden Pledge Roofing Installation in Swannanoa NC by Balken Roofing. The only choice for residential roofing in WNC. Unless you want to waste your money and ruin your home.
Davis J.

Davis J.

Before photo of a GAF Golden Pledge Installation by Balken Roofing in Swannanoa NC

Near Edwards Ave, Swannanoa, NC 28778
Swannanoa, NC - Before photo of a GAF Golden Pledge Installation by Balken Roofing in Swannanoa NC